Application Performance & Availability Management

The delivery of reliable Business and IT Services and the efficient management of related resources are directly related to the effective orchestration of IT applications and their associated infrastructure.

It is necessary that silos cease to exist among application and infrastructure supporting teams, and information is available in an integrated manner, from application to network to infrastructure, in order to find the real problem fast.

SYNTAX Application Performance & Availability Management solutions empower your organization to reliably deliver business services across physical, virtual, cloud and mainframe environments and exceed end-user expectations.

Our best-in-breed application management solutions capture transaction performance data from problem sources – application, end-user and infrastructure – and use integrated end-user experience information to help prioritize problem resolution and manage SLAs.

SYNTAX solutions provide role-based management tools, from real-time drill-down root-cause-analysis dashboards to automatic generation and distribution of alerts and regular or ad hoc reports.

With SYNTAX expertise and technologies, business executives can now use dashboards tailored to their role in order to track overall performance and business impact. Similarly, application support managers can now have the details they need to find and fix the most complex problems.

SYNTAX Diamond experts offer technology enablement services for best-in-breed solutions offered by its technology partners BMC and CA.