Service Level Assurance & SLA Management

By leveraging our proven deployment methodology, best practices, and expertise, SYNTAX Diamond can help you implement Service Level Management (SLM) Solutions in a way that speeds time-to-value and lowers project risk. When it comes to deploying SLM, SYNTAX can provide a great depth of expertise and breadth of services to help you achieve Service Assurance that drives business results.

SYNTAX Diamond’s Service Assurance consulting and implementation team has reached an excellent level of maturity, proven by several successful global SLM projects implemented either on-site or remotely to-date.

By using SYNTAX services you can:

  • Gain peace of mind that your implementation will be done correctly by the best in the industry.
  • Get the job completed without operational risk and with minimal disruption to your staff and business.
  • Deploy your IT team for business-critical tasks and outsource the implementation effort to a trusted partner.
  • Create a more agile business thanks to faster software deployment.

SYNTAX Diamond Service Level & SLA Management offering includes advisory and residency services for the Design and Implementation of your organization’s SLM and SLAM Strategy, as well as the implementation of related industry leading technologies.

Our technology partners in the domain of Service Level Assurance & SLA Management include: BMC, CA.